Customer Service/Reservations Agent

Sure! Here's how I’d transform your job details into a blog post:

Exciting Career Opportunity: Customer Service/Reservations Position at SFO Cargo

Are you looking to join a dynamic team and take your customer service skills to the next level? We have an exciting opportunity for a Customer Service/Reservations role at SFO Cargo, where you’ll play a crucial role in ensuring smooth operations across cargo office, warehouse, and ramp duties.

About the Role
As part of the SFO Cargo team, you’ll monitor and coordinate various aspects of cargo operations. This includes overseeing office, warehouse, and ramp activities, as well as supervising handling agents on shift. You’ll be the point of contact for customers, assisting with reservations, daily communication, and operational coordination.

Key Responsibilities
Your day-to-day tasks will include:

• Managing Cargo Reservations
• Maintaining regular communication with customers
• Collaborating closely with operations teams
• Handling daily SQ Cargo operational emails
• Overseeing capacity and space allocations
• Adhering to company procedures (manuals, bulletins, memos)
• Ensuring compliance with local and government safety regulations

Additionally, supervisors and managers may assign other tasks as needed, and you’ll need to maintain flexibility to accommodate changes in the work environment.

What We’re Looking For
To succeed in this role, we’re looking for candidates who possess:

• Strong computer and typing skills
• Excellent communication, problem-solving, and analytical abilities
• Ability to work under pressure and manage multiple tasks
• Good planning, organization, and time management skills
• A flexible schedule and the ability to work weekends and holidays as needed
• A valid driver’s license and the ability to operate vehicles
• The ability to pass required training for safety, security, and cargo handling

Candidates must also be able to pass background checks, including those required by the US Customs Border Patrol, and obtain an SIDA badge with CBP Seal.

Compensation and Benefits
This is a full-time position offering a competitive hourly rate between $22.31 - $35.23 per hour. Benefits include:

• 401(k) with company matching
• Dental, health, vision, and life insurance
• Paid time off
• Employee assistance program and discounts
• Flexible spending accounts

Work Schedule

• 8-hour shifts
• Weekend and holiday availability as needed
• In-person work at the San Francisco International Airport (SFO)

Why Apply?
At SFO Cargo, we provide a supportive and dynamic work environment where you’ll gain hands-on experience in the logistics and aviation industry. If you have a passion for customer service and enjoy working in a fast-paced setting, this could be the perfect role for you.

Ready to take your career to new heights? Apply now and join the SFO Cargo team today!

This format organizes the information into an easy-to-read, engaging blog post that highlights the role and its benefits while encouraging prospective candidates to apply. Let me know if you'd like me to tweak anything!